Refunds

This is an English translation for your convenience. The legally binding version is the German original.

You should be able to try vodit pro without risk. That is why, in addition to the 7-day free trial, a money-back policy applies.

14-day money-back guarantee

• First payment: If you are not satisfied, you get the first payment of your subscription back in full if you request the refund within 14 days of that payment. You don’t have to give a reason. This applies to both the monthly and the yearly plan.
• Yearly plan renewal: We also refund the payment for each further year in full if you request it within 14 days of the renewal.
• Monthly plan renewal: We do not refund recurring monthly payments. You can, however, cancel the monthly plan at any time, effective at the end of the current month.

With the refund, the subscription ends, and with it your access to vodit pro.

How to request a refund

1. Via paddle.net: look up your order with your email address and choose “Request refund”. You will also find the link in every payment confirmation from Paddle.
2. Or by email to contact@vodit-pro.com with the email address of your account. We will then initiate the refund with Paddle.

Paddle refunds the amount to the same payment method you paid with. Depending on your bank, it usually takes 5 to 10 business days until the money is back in your account.

Who issues the refund?

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles refunds. Paddle’s buyer terms also apply.

Your statutory rights

This policy applies in addition to your statutory rights. Your statutory right of withdrawal and your rights in case of defects remain unaffected.